Quick Facts


Orders are processed and shipped within 2-3 business days and take about 5 business days to be delivered.

We offer shipping via UPS ground or UPS SurePost.


Any return or exchange inquiries made within 30 days of the order shipment date will be issued a full refund to original payment, when approved in advance. Fill out the form below to get started.

Questions About Products

If you have other questions about our products, please refer to our FAQ. If your question is not there, feel free to fill out an inquiry form or call (888) 496-9187.


Thank you for visiting our site.

It typically takes about 8- 10 business days for orders to get delivered to our customers.

When an order is placed, it takes up to 2-3 business days to ship out your package. If your order was made on a Friday, it may be shipped at the latest on the next Wednesday.

Polar uses UPS ground or UPS SurePost as our main carriers. Once shipped, it will take about 5 business days to deliver your package.


Below are the following shipping methods used:

*UPS Ground- 5 business days to deliver

*UPS SurePost- 5-7 Business days to deliver. Uses UPS and US Post office to help deliver package. When tracking number is given UPS tracking number is provided as well as USPS tracking number. Please check the USPS tracking number given by UPS on the USPS website to further track your package.


Where do we ship?

We currently ship within the United States, excluding Hawaii and Alaska.

If you have any questions, please email us at

Please select "order issues" below

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